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Emergency Department Flow: What works, what does not work, and how can we improve?

Emergency department (ED) overcrowding is an issue that not only impacts the ED but impacts nearly all aspects of a hospital system. The ED is the location in the hospital that feels the greatest stress from capacity issues hospital-wide. Emergency providers are uniquely positioned to have a great impact in flow improvement initiatives and this article reviews some of the problems with overcrowding and how to improve patient flow through the ED.